NHTSA Complaint #11672147 — 2018 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11672147
Vehicle	2018 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	March 30, 2025
Date Filed	July 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

When backing up, my camera will either not work or be extremely slow. Then once it works the backup image or blank screen will show up when not in reverse. My screen will be blank, be extremely slow, or freeze when I turn the vehicle on or when driving. Unable to get CarPlay to work at all. When pushing buttons the lag time is so bad that it will take minutes for it to catch up. Unable to update the software.

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