NHTSA Complaint #11672144 — 2018 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11672144
Vehicle	2018 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	July 8, 2025
Date Filed	July 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

All lights on the gear shift light up and a message on the display says service shifter. Happens randomly. Have to turn car off and back on to get to clear. Yesterday I had to turn car off and back on 3 times before error would reset. Found online this is happening to a lot of Jeep cherokees and most common fix is to replace the shifter bezel and wiring. So I replaced the shift bezel and wiring harness yesterday.

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