NHTSA Complaint #11648457 — 2018 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11648457
Vehicle	2018 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	March 15, 2025
Date Filed	March 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I have had the service shifter warning light come on after I start the vehicle. The most recent incident is today. Sometimes it comes on and I cannot start the vehicle. I have also had it come on and then my vehicle dies. The I have taken it in and been told no code comes up so nothing is wrong. But clearly something is wrong.

Related Complaints for the 2018 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11718732 — February 18, 2026 — Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014...

#11709496 — January 7, 2026 — PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

#11687857 — September 17, 2025 — The contact owns a 2018 Jeep Cherokee. The contact stated while operating the vehicle, the instrument panel light, do...

#11686173 — September 10, 2025 — Service shifter light is on been on for a long time. When driving it takes a min to pick up speed . My dash said that...

#11672144 — July 9, 2025 — All lights on the gear shift light up and a message on the display says service shifter. Happens randomly. Have to tu...

Recent Complaints for the 2018 JEEP CHEROKEE

#11718720 — ENGINE — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11718720 — POWER TRAIN — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11718548 — POWER TRAIN — February 17, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11718366 — POWER TRAIN — February 16, 2026 — The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you b...

#11717791 — POWER TRAIN — February 13, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...