NHTSA Complaint #11672110 — 2021 FORD F-150
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11672110 |
| Vehicle | 2021 FORD F-150 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
My complaint is in regards to my truck not being repaired in a timely manner. My truck is over 4 years old and I still don’t have recall 23V896 completed. I called my dealer on June 10 to as per the recall letter to confirm they had the parts in stock. They said they were. I made an appointment for June 18 to get the recall completed. The service advisor then told me they had to send photos of my door sticker to Ford so they could order the parts that they told me 9 days prior that they had. They said it would take a couple of days. Here we are 20 more days later and no parts to perform the recall. This is totally Rediculous and unacceptable. My truck is into its 5th year. Does the NHTSA not have authority to enforce these recalls? I also got a letter about my rear camera freezing (25V315). It says there is no fix available, unbelievable!
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