NHTSA Complaint #11672109 — 2021 MERCEDES-BENZ GLE 350

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11672109
Vehicle 2021 MERCEDES-BENZ GLE 350
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. Once car was on side of road it would not start. I tried to jump car battery with NOCO jump starter and it did not work. Instrument display did not come on, car transmission stuck in Drive. After testing battery with digital voltmeter it showed 12.6V, but car would still not come on nor would instrument display. Car had to get towed to dealer where it's currently at being diagnosed. This was very dangerous and could have been fatal.

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