NHTSA Complaint #11671941 — 2021 LINCOLN NAUTILUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11671941
Vehicle	2021 LINCOLN NAUTILUS
Component	POWER TRAIN
Date of Incident	June 24, 2025
Date Filed	July 8, 2025
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2021 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission was slipping, and the RPM had increased significantly. The contact stated that the “Service Vehicle Soon” message was displayed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

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