NHTSA Complaint #11671933 — 2018 FORD F-150 ENGINE

Complaint Details

ODI Number	11671933
Vehicle	2018 FORD F-150
Component	ENGINE
Date of Incident	July 8, 2025
Date Filed	July 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

At 65k miles I have started to experience the dreaded 3.5l cam phaser rattle that Ford initially had a Customer Satisfaction Program on. Ford only repaired vehicles that were making a noise at the time of the program so they wouldn’t change my phasers even though they knew they had issues. I just got off the phone with ford customer support and even though I’m within the milage of the initial free replacement they won’t offer any assistance on the $8k repair.

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