NHTSA Complaint #11671922 — 2016 HONDA PILOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11671922 |
| Vehicle | 2016 HONDA PILOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
My battery was being drained until dead by a faulty keyless control module. I paid to have the battery replaced after my son and I got stranded 1.5 hours from home. All the lights on the dash went off and nearly every error code displayed as well. Currently at Honda dealership getting the module replaced at a mere $840 after I paid $370 for battery installation when my car "broke down". Now to see I am not the only Honda customer with this issue in this model of vehicle. The car started displaying all the error codes about a week before it began just completely draining the battery that was on 6/23. Battery replaced that day and by Saturday 6/28 was unable to start my car due to battery being completely dead. Had to jump my car and take to dealership on sunday 6/29. So was late to work and have been without my vehicle for over a week while they were trouble shooting the issue.
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