NHTSA Complaint #11671775 — 2016 DODGE JOURNEY

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11671775
Vehicle 2016 DODGE JOURNEY
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was stopped for a traffic signal or stopped for traffic, the vehicle was stalling. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the crankshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact called a local dealer and was advised that the information was correct and referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.

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