NHTSA Complaint #11671671 — 2019 FORD TAURUS

The contact owns a 2019 Ford Taurus. The contact stated that on several occasions while in reverse(R), the back over prevention screen was black. Additionally, the Blind Spot Warning indicators on both mirrors became inoperable. The vehicle was taken to a dealer where it was diagnosed and determined that the rear camera needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The vehicle was taken to a dealer where it was determined that the system needed to be updated. The system was updated but the failure reoccurred 2-3 days later. The manufacturer was not notified of the failure. The failure mileage was approximately 45,866.