NHTSA Complaint #11704662 — 2019 FORD TAURUS

The contact owns a 2019 Ford Taurus. The contact stated that while in reverse(R); the rear-view camera displayed a blank or distorted image. The contact later received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the part to do the recall repairs were not yet available. Neither the dealer nor the manufacturer have been made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not yet repaired. The failure mileage was approximately 180,000.