NHTSA Complaint #11653744 — 2019 FORD TAURUS
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11653744 |
| Vehicle | 2019 FORD TAURUS |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 93,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
The contact owns a 2019 Ford Taurus. The contact stated that the heater and air conditioning system failed to operate as needed. The vehicle was taken to the dealer, who determined that the water pump was leaking coolant. The dealer replaced the water pump. The manufacturer was made aware of the failure and reimbursed the customer for half of the repair costs. The failure mileage was approximately 93,000.
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