NHTSA Complaint #11671385 — 2020 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11671385
Vehicle	2020 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	July 5, 2025
Date Filed	July 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

76,000 miles on my 2020 Highlander. Car was made in September 2020, less than 5 years old. Started to hear whining noise from transmission. Over past few days it has gotten louder. Took to Serra Toyota dealer today in Birmingham, Alabama. They confirmed a problem with transmission and told me I needed a new one for $8600. None are even available. I refuse to pay Toyota any money for this. This is a KNOWN issue with the UA80E transmission. The transmission may completely stop working at anytime now. Dealer was unwilling to do anything to help me since car is out of 60,000 mile warranty, and no TSB's or recalls are for my particular year 2020. There is a TSB for 2021 UA80E transmissions. I am so angry about this. This is a clear manufacturing defect. When this transmission dies which will be sooner than later the car will be worthless with no transmissions available.

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Other POWER TRAIN Complaints

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Recent Complaints for the 2020 TOYOTA HIGHLANDER

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#11711802 — UNKNOWN OR OTHER — January 19, 2026 — Premature transmission failure. Vehicle had less than 100K miles. Took the vehicle in for an oil change before a lo...

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