NHTSA Complaint #11671133 — 2015 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11671133
Vehicle 2015 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I was driving on the highway when my power steering assist stopped functioning and almost caused a major traffic collision. I was able to limp the vehicle to a dodge dealership who informed me that the problem was in fact the EPS module that controls the power steering. Dealership nor Dodge will pay for the issue knowing it is an issue that almost caused a major accident. Made complaint with Mopar and customer service and they said nothing they will do. I find this disheartening that they know this major problem exists and offer no solution or assistance. I see your office still has an open investigation into this issue. Please help me get this fixed as I shouldn't have to put out over 4k to fix a known faulty part. Thank you.

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