NHTSA Complaint #11701185 — 2015 RAM 1500

While driving at approximately 50 mph, my truck suddenly shut off without warning. I lost engine power, power brakes, and power steering. I was only able to stop safely because I happened to be traveling uphill. This created a serious safety hazard. The failure was caused by the crankshaft tone ring issue addressed in the existing recall. The tone ring has already been replaced, but the recall requires a dealer-performed ECM software update to complete the repair and ensure the vehicle is safe to operate. The dealership is refusing to perform the recall software update because my truck has an aftermarket exhaust and a modified EGR valve. These modifications are unrelated to the recall. The recall only involves an ECM software update, and my ECM is completely stock. Because of this refusal, I cannot safely drive my truck. I am concerned that the engine may shut off again at higher speeds, creating a severe risk of an accident. I am requesting assistance to ensure the recall is completed so the vehicle can be operated safely.