NHTSA Complaint #11671113 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11671113
Vehicle 2018 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

When driving home from a hike my car over heated. I was mostly going downhill and my air-conditioning was off. I was 15 minutes into my drive home and I was 15 miles from any sort of gas stations, food, water, bathrooms, ect. I had to park on the side of a mountain road while other cars flew past me on the winding road with limited pull off options. I took my car to the only gas station within 30 miles. My coolant was dried up even though I topped it off with the proper orange coolant only last month when we were replacing spark plugs. I mad it home and then took my car to a shop. 2 days later. The new jug of coolant I had put in 2 days prior was now dried up. My car now needs a new engine due to issues with the eco boost leaking coolant nto my engine. Ford apparently offers some possible assistance finically if your car has less than 88,000 miles. My car hit 88,888 just before it over heated on that drive. So helpful. This is a know issue for my specific vehicle and not was was i made aware. I do well keeping up on regular maintenence and the recall for the transmission shifter is being addressed at this moment.

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