NHTSA Complaint #11670831 — 2017 CHEVROLET VOLT

The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.