NHTSA Complaint #11670274 — 2020 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11670274 |
| Vehicle | 2020 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 130,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after coming to a stop. The contact stated that the oil pressure message was displayed. The contact stated that the failure had occurred thirty days after an oil change. The vehicle was towed to the dealer, who determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
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