NHTSA Complaint #11670215 — 2019 HONDA CR-V

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the steering wheel became firm. Several unknown messages were displayed on the instrument panel. The contact pulled over to the shoulder of the roadway and the vehicle was towed to a local independent service center, where it was diagnosed and DTC: P0087 (Fuel Rail/System Pressure Too Low); a lack of fuel supply from the primary fuel pump and needing a fuel pump assembly replacement. The vehicle was repaired at the owner's expense. The local dealer was not contacted. In addition, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 64,228.