NHTSA Complaint #11670038 — 2025 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11670038 |
| Vehicle | 2025 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I was parked and attempted to leave and put my truck on drive. The shifter known would not go into drive mode. I kept getting an error code to “Service Shifter” after multiple attempts the truck went inky drive mode and I drove home with the error code to “Service Shifter”. When I arrived home to back into my drive way, the truck would not go into reverse. I sat in the middle of the street for an hour before the shifter released into reverse with the same error code. I drove the truck to the dealership where it was purchased and was advised not to drive the truck due to the danger of the shifter and the truck could possibly stay on drive/reverse mode when driving. My truck had been at the dealership for 15 days and I have been told that the shifter has been replaced 3 times, and the electrical relay is not responding. I am told that the Ram specialists are trying to determine what the problem is and have been contacted and can connect to my trucks electrical system. I was told that a Transmission Control Module is being ordered for replacement. The Service Dept Manager stated that this is a new problem with the 2025 Dodge Ram and ALL the Ram Specialists are baffled.
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