NHTSA Complaint #11670038 — 2025 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11670038
Vehicle 2025 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I was parked and attempted to leave and put my truck on drive. The shifter known would not go into drive mode. I kept getting an error code to “Service Shifter” after multiple attempts the truck went inky drive mode and I drove home with the error code to “Service Shifter”. When I arrived home to back into my drive way, the truck would not go into reverse. I sat in the middle of the street for an hour before the shifter released into reverse with the same error code. I drove the truck to the dealership where it was purchased and was advised not to drive the truck due to the danger of the shifter and the truck could possibly stay on drive/reverse mode when driving. My truck had been at the dealership for 15 days and I have been told that the shifter has been replaced 3 times, and the electrical relay is not responding. I am told that the Ram specialists are trying to determine what the problem is and have been contacted and can connect to my trucks electrical system. I was told that a Transmission Control Module is being ordered for replacement. The Service Dept Manager stated that this is a new problem with the 2025 Dodge Ram and ALL the Ram Specialists are baffled.

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Recent Complaints for the 2025 RAM 1500

#11718999 BACK OVER PREVENTION: WARNINGS 1. Nature of Safety Complaint I am submitting this complaint to report repeated and unresolved safety-related defect...
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