NHTSA Complaint #11670037 — 2016 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11670037
Vehicle 2016 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

We have 2016 Ford Escape Ecoboost 1.6L that has the very same issues as in the recall for the car but our vin number was not included in the recall. This car was taken to the Ford dealership for all services, recommend services, oil changes. I have all the receipts for this. In August of 2023 I took the car in for oil change and they said everything passed inspection. Copy of record to follow. Then in October of 2023 the transmission had error code and had to be towed to dealership. Was told transmission had to be replaced. Fords cost took to another transmission shop they verified transmission needed to be replaced. Paid 4,000 for it to be done. Then in December of 2023 another light came on in the car...check engine light...car again had to be towed to Ford dealership...this time engine needed to be replace at the cost of nearly 10,000 dollars...and then the most recent issue....turbocharge has blown seals with oil leak as told before...but not a totally different reason..for engine problems so with oil leak also need manifold replacement..these 2 things $6,140.50 plus the $17,755.88 for transmission and engine repair would cost $23.896.38. Something needs to be done about this Escape. I do not know why it was not included in the very limited recall that Ford issued for this call. But, it seems very obvious that it should be. The car new was $28,300.00. Please help....this car is in need of being replaced by Ford not repaired at this point since not included in the originally recall when as you can see certainly should have been. Let me know if there is anything that can be done by yall to help solve this issue.

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