NHTSA Complaint #11708106 — 2016 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11708106
Vehicle	2016 FORD ESCAPE
Component	ENGINE
Date of Incident	November 1, 2025
Date Filed	December 31, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My car set a code , and the engine misfired. I took all the necessary steps, but the code reappeared. I have Car Shield, and they are saying its cracked block but refuse to replace the head gasket. My mechanic believes it's the head gasket, so a cracked block seems common in these cars, as does a bad head gasket. What should I do, and whom should I contact to fight Car Shield and Ford?

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