NHTSA Complaint #11669821 — 2017 CHEVROLET VOLT

My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.