NHTSA Complaint #11669594 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11669594
Vehicle 2018 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My 2018 Ford Escape made a loud squeak / whistle sound while driving approx 40 mph. Immediately after, the vehicle began to smoke from the exhaust so much that I could not see , nor could many of the cars behind me. The check engine light came on and another light that said pull over. I brought the vehicle to my local Ford Dealer who said the engine has coolant intrusion in cylinder 2 and 3 , and requires a new engine block to be installed. Apparently, Ford is aware of this problem and had a customer satisfaction program to replace the faulty engine blocks, but it expired in 2022. I just purchased this vehicle from a Ford dealer 10 months ago , and now I am basically stuck with a repair that will cost me more than the vehicle is worth. I contacted Ford Motor Company and they will not help me.

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