NHTSA Complaint #11669481 — 2020 AUDI S5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11669481
Vehicle	2020 AUDI S5
Component	ELECTRICAL SYSTEM
Date of Incident	May 19, 2025
Date Filed	June 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The MMI restarts constantly every day sometimes multiple times within minutes of each other. There is no correlation with other vehicle feature or functions that cause these restarts to happen and they are not in any specific pattern . When the MMI system reboots, the rearview camera and parking sensor display go dark, making parking and reversing unsafe, which directly impacts the functionality of the Parking Collision Warning and Rear Cross Traffic Warning systems.

Related Complaints for the 2020 AUDI S5

Other ELECTRICAL SYSTEM Complaints

#11677943 — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677363 — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676410 — July 26, 2025 — Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain ...

#11676293 — July 25, 2025 — MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive...

#11675499 — July 22, 2025 — "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key s...

Recent Complaints for the 2020 AUDI S5

#11677943 — BACK OVER PREVENTION: WARNINGS — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677943 — UNKNOWN OR OTHER — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677363 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11677363 — FORWARD COLLISION AVOIDANCE: WARNINGS — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676791 — BACK OVER PREVENTION: WARNINGS — July 28, 2025 — I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...