NHTSA Complaint #11669394 — 2016 FORD EXPLORER

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 65 MPH, the passenger's side doors B-pillar trims separated and flew off into traffic, almost causing a crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 194,800. VIN tool confirms parts not available.