NHTSA Complaint #11669246 — 2011 FORD EXPLORER

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11669246
Vehicle 2011 FORD EXPLORER
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2011 Ford Explorer. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Camera not Available - Contact Local Dealer" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.

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