NHTSA Complaint #11669179 — 2011 PORSCHE PANAMERA

I am reporting an issue with the AH08 recall (NHTSA Campaign 17V368) for my 2011 Porsche Panamera 4S. I experienced the failure on December 27, 2024, while driving on the highway. I scheduled repair at Porsche Greensboro (Foreign Cars Italia) for Dec 31, 2024, but they kept my vehicle for 33 days without completing any recall work. They then advised me to contact another dealer. I arranged to have the vehicle towed to Porsche Southpoint in Durham, NC, for a February 3, 2025 appointment. As of June 2025, none of the recall repairs have been performed, and the dealer is requesting $12,000 to disassemble the engine for damage stemming from the AH08 issue—work that should be covered under the recall. I have not received any response from the dealership despite repeated requests. I am requesting NHTSA’s assistance in enforcing compliance with the recall requirement and investigating this prolonged failure to perform mandatory safety repairs.