NHTSA Complaint #11382843 — 2011 PORSCHE PANAMERA

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE, THE PSAM, THE SPORT AND COMFORT MODE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE SPORT AND COMFORT MODE NOT ACTIVATED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PORSCHE SOUTH SHORE (185 W SUNRISE HWY, FREEPORT, NY 11520) AND WAS DIAGNOSED THAT THE CAMSHAFT ACTUATOR WAS FAULTY AND THAT METAL SHAVINGS WERE FOUND IN THE ENGINE, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.