NHTSA Complaint #11669094 — 2020 MAZDA CX-5
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11669094 |
| Vehicle | 2020 MAZDA CX-5 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
The vehicle reboots the screen/infotainment system while driving. The dealership has updated the software and replaced the screen (Screen was at my cost). They reset the codes and it comes back. This is a safety hazard as it could cause non compliance with the FMVSS in regards to rear-view cameras being required. There is currently a settlement in place under a class action.
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