NHTSA Complaint #11668742 — 2013 BMW X3

The contact called on behalf of the owner of a 2013 BMW X3. The contact stated that the owner received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that while her mother was driving 60 MPH, the vehicle jerked, with an abnormal sound coming from the engine before the engine seized. The message "Service Engine" was displayed. After several attempts, the vehicle was able to restart; however, an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact had received the notification after the failure. The manufacturer was not made aware of the failure. The failure mileage was 116,262.