NHTSA Complaint #11708687 — 2013 BMW X3

BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed 1year or when miles were hit per their change program. Just has the oil changed in November and at the end of December now timing chain issues. Again multiple times this issue could have been identified and proactively fixed while under warrenty. Also has issues where the material on the glove box peeled off. BMW is also aware of this issue. Poor design and quality on these models/engine. Thank goodness i was not on the expressway when drivabilty issuev occurred!!!