NHTSA Complaint #11651350 — 2013 BMW X3

The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 65 MPH, the vehicle started to lose motive power. The vehicle displayed a message to reduce the speed as the vehicle was losing motive power. The contact merged to the side of the road and contacted a tow truck company; however, before the tow truck arrived, the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with turbo failure. The vehicle was repaired; however, the failure persisted. On another occasion, the failure recurred, and the failure became more frequent. The contact received the notification, and the vehicle was then taken to a dealer; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 102,000. VIN tool confirms parts not available.