NHTSA Complaint #11668732 — 2018 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11668732
Vehicle	2018 TESLA MODEL 3
Component	SUSPENSION
Date of Incident	May 26, 2025
Date Filed	June 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? A known problem other 2018 Tesla’s have been recalled for ??? Very suspicious?? How do I know they didn’t torque it too far & strip bolt themselves??

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