NHTSA Complaint #11668544 — 2016 FORD FOCUS

The contact owns a 2016 Ford Focus. The contact stated that while idling at a stop sign and attempting to accelerate, the transmission failed to shift into gear and the vehicle failed to respond. The contact shifted to park until the transmission shifted to drive. The message that the transmission was overheating was displayed and informed the contact to park the vehicle. The vehicle was taken to the dealer, who diagnosed that the traction control module and clutch had failed. The contact related the failure to NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V169000 (Power Train); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.