NHTSA Complaint #11668271 — 2018 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11668271
Vehicle	2018 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	June 12, 2025
Date Filed	June 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Driving down the Freeway when the car had a warning message please service 4wd so I pulled over but I was unable to put the car in park, all the lights next to the shifter were red and when I tried to shift to park it said please service shifter. With my foot on the brake I pushed the power button to turn the car off counted to 30 and when I turned the car on none of the red lights were lit up and all it said was please shift to park. I contacted the dealer and have an appointment Tuesday. I do know there is a current recall with the PTU that has not been remedied in a reasonable amount of time. I fear for mine and my childs safety.

Related Complaints for the 2018 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718720 — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11718548 — February 17, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11718366 — February 16, 2026 — The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you b...

#11717791 — February 13, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11717512 — February 12, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

Recent Complaints for the 2018 JEEP CHEROKEE

#11718732 — ELECTRICAL SYSTEM — February 18, 2026 — Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014...

#11718720 — ENGINE — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11709496 — ELECTRICAL SYSTEM — January 7, 2026 — PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

#11709063 — SERVICE BRAKES — January 6, 2026 — Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got v...

#11708621 — UNKNOWN OR OTHER — January 4, 2026 — The vehicle is experiencing a malfunction involving the Power Transfer Unit (PTU), which is currently subject to an o...