NHTSA Complaint #11668114 — 2021 GMC YUKON XL

The contact owns a 2021 GMC Yukon XL. The contact stated while his wife was driving 25 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact pulled over to the side of a parking lot waiting for towing assistance. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.