NHTSA Complaint #11705388 — 2021 GMC YUKON XL

The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at 30 MPH, the gear shifter independently shifted to neutral(N), and the vehicle speed decreased. The contact stated that upon depressing the brake pedal, the vehicle lost drive power. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number:25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was notified of the failure and filed a case. The contact was also referred to the NHTSA Hotline to file a complaint. The failure mileage was 120,000.