NHTSA Complaint #11696515 — 2021 GMC YUKON XL

The contact owns a 2021 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), and the vehicle was taken to the dealer, where the recall inspection test was performed, and the contact was informed that the engine needed to be replaced. The contact stated that the dealer had initially ordered the wrong engine. The dealer then ordered the correct engine; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.