NHTSA Complaint #11668016 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11668016
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	June 14, 2025
Date Filed	June 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Purchased 2016 Ford Focus SE with 132,000 Mi on Wednesday June 11, 2025. Drove with no problem when I took it for a long test drive. Drove it Thursday June 12, 2025 with no problem. On Friday June 13, 2025 I thought I felt a little slippage going from 1st to 2nd gear. On Friday June 14, 2025 my 17yr old daughter drove it to the beach and while driving back home she got a msg "Transmission Overheating". She pulled over and called me. I was able to put the key 2 clicks into the starting position and switch to neutral where I got a msg " Transmission now Ready". I then put my scanner on it and was it read Shift Error PO7A3, Clutch "A" Disengagement P286F, Clutch "B" Stuck Engaged P287A. I took it to the dealer I bought it from but it was a As Is Purchase. Now I am stck even though Ford and the dealer knew about these problems.

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