NHTSA Complaint #11667855 — 2020 AUDI S5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11667855
Vehicle	2020 AUDI S5
Component	ELECTRICAL SYSTEM
Date of Incident	June 18, 2025
Date Filed	June 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The MMI system will turn off, and reset, while driving. this occurs constantly, starting about two months ago. This causes the screen to go blank, and today I almost ran over a pedestrian as the system stopped while backing up. Luckily, I stopped, but was in cross traffic, and was not an ideal situation. This occurs, and I've tried using as a guest, instead of the user, and the same result occurs with the screen going blank while driving and the MMI system reboots.

Related Complaints for the 2020 AUDI S5

Other ELECTRICAL SYSTEM Complaints

#11677943 — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677363 — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676410 — July 26, 2025 — Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain ...

#11676293 — July 25, 2025 — MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive...

#11675499 — July 22, 2025 — "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key s...

Recent Complaints for the 2020 AUDI S5

#11677943 — BACK OVER PREVENTION: WARNINGS — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677943 — UNKNOWN OR OTHER — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677363 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11677363 — FORWARD COLLISION AVOIDANCE: WARNINGS — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676791 — BACK OVER PREVENTION: WARNINGS — July 28, 2025 — I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...