NHTSA Complaint #11667729 — 2022 JEEP GLADIATOR

The contact owns a 2022 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the vehicle independently shifted to neutral(N), with the engine still running. The contact pulled off the roadway and was able to stop and shift into park(P). The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and shifted to drive(D) and continued driving to the residence. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the CAN-C BUSS had tripped due to loosened connections, causing the transmission to shift to neutral(N). The dealer advised that replacing the CAN-C BUSS connections would loosen again and the failure would reoccur. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.