NHTSA Complaint #11716944 — 2022 JEEP GLADIATOR

Safety Complaint: Suspension Failure Following Major Axle Rebuild In June 2025, my Jeep Gladiator underwent an invasive rear differential rebuild under TSB 03-002-24 at AutoNation. At that time, a certified Multi-Point Inspection (MPI) marked all suspension components and fluids as "Green/Safe." On February 5, 2026, a Shop Foreman at Gillman Jeep identified a catastrophic failure of the rear stabilizer links and leaking/bouncy front shocks, along with "diluted/failed" fluids. These safety-critical components went from "Certified Safe" to "Failed" in only 6 months/12,000 miles following the axle rebuild. The Safety Risk: The failed stabilizer links and shocks have compromised the vehicle's stability and handling. This is a documented Workmanship Failure (likely due to improper torque at ride height/bushing bind during the June TSB repair). The Manufacturer Response: Jeep Corporate Case Management (Case #95545827) is currently refusing to authorize safety repairs under the 24-Month Mopar National Warranty, citing internal dealership billing issues. They are intentionally obstructing the repair of a documented safety hazard and ignoring the contradictory safety inspections provided by two authorized dealerships.