NHTSA Complaint #11667514 — 2019 FORD ECOSPORT

What component or system failed or malfunctioned, and is it available for inspection upon request? The issue appears to be related to the powertrain system, specifically the belt tension or transmission shifting components. A “Powertrain Malfunction / Reduced Power” warning message appeared through the FordPass app, and I have also been experiencing jerking or hesitation when applying pressure to the gas pedal, particularly during gear shifts. The vehicle is available for inspection upon request. ⸻ How was your safety or the safety of others put at risk? The unexpected jerking and reduction in power while driving could pose a serious safety risk, especially when merging onto highways or changing lanes, where smooth acceleration is critical. This behavior could result in a loss of control or increase the likelihood of a rear-end collision in traffic. ⸻ Has the problem been reproduced or confirmed by a dealer or independent service center? An independent mechanic has reviewed the issue and suspects that it may be related to the previously reported belt tension recall, although my specific vehicle VIN was not included in that recall group. The mechanic observed the jerking and powertrain alert and recommended further inspection. ⸻ Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. I am currently in the process of filing this report and seeking guidance from the manufacturer to determine the next steps for inspection and resolution. ⸻ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The “Powertrain Malfunction / Reduced Power” message appeared via the FordPass app. Prior to the alert, I had noticed intermittent jerking and hesitation during acceleration, which became more noticeable within the last few weeks leading up to the warning