NHTSA Complaint #11715487 — 2019 FORD ECOSPORT

Complaint Summary: My 2019 Ford EcoSport has experienced repeated failures of a known recall‑related engine defect. The engine was replaced once due to the recall, and less than a year later the same defect occurred again. The vehicle stalled on the highway, creating a serious safety hazard. Despite multiple recall repairs, the defect persists. Ford denied my buyback request without proper review. I am requesting NHTSA investigation into the effectiveness of this recall remedy. Have had two failed attempts under this recall to correct the situation, which is putting me and my family at risk. This is especially concerning because my special-needs son travels with me in the vehicle.