NHTSA Complaint #11667502 — 2018 JEEP CHEROKEE

The dealership diagnosed a failing PTU (power transfer unit) with metal shavings in the oil and a severe fluid leak onto the exhaust system, which presents a clear fire hazard. I’ve been told not to drive it due to the safety risk, but I rely on this vehicle to work and I have no alternative transportation. This issue is part of Recall #01C, but I was informed that Chrysler has no replacement parts available at this time. In addition to the fire risk, this issue is also causing noticeable power loss, drivetrain instability, and worsening mechanical symptoms. I am requesting immediate assistance — either a loaner vehicle or rental support — until the recall repair can be completed. Please escalate this to Chrysler Recall Support and respond promptly. I am not in a position to purchase or rent another vehicle for a defect that Chrysler is already aware of and has recalled.