NHTSA Complaint #11667247 — 2021 JEEP GLADIATOR

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the transmission shifted abnormally roughly. Additionally, the contact stated that the transmission was slipping, and the vehicle was jerking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light illuminated while driving to the dealer, and the dealer reset the code. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 119,000.