NHTSA Complaint #11666986 — 2018 JEEP CHEROKEE

After my husband started my Jeep Cherokee Trailhawk today he shifted into 'DRIVE' and pulled the vehicle out of our garage. While in 'DRIVE' and with his foot on the brake waiting for the garage door to close, he noticed that a 'Service Shifter' message had appeared in the center of the dash screen. A few seconds later we both noticed that all of the red lights were lit on the gear selector console. Typically, only the light next to the letter 'D' would be lit when the Jeep is in 'DRIVE'. This is the first time that this problem has occurred on our Jeep. As we made our way to the graduation party we were attending, I did some research re this message on my phone while my husband drove. A few miles later, we pulled off the road, shut the engine off, and 30 seconds later re-started the vehicle. This cleared the message and also all of the red lights on the shifter console. When he shifted into 'DRIVE' only the light next to the 'D' was lit. The problem did not show up again today but I wanted to file this report after reading online that this same problem has been occurring for many years on various JEEP models.