NHTSA Complaint #11666679 — 2020 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11666679
Vehicle 2020 TOYOTA HIGHLANDER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

It’s been a known issue that Toyota Highlander has transmission problems under 100k miles from 2016-2021 or later (social media sites confirmed such). My vehicle require a trans axle replacement as well as the struts are leaking oil and my vehicle has less than 62k miles and is only 5 years old. This is being covered under my extended warranty but parts are on back order After doing research many owners complain about a whining noise showing acceleration of vehicle . If left unfixed this leads to transmission gears slipping and eventually needing an entire replacement Some owners also complain about leaky struts. My car has an issue with leaky struts and is being fixed under warranty Some owners say they need an entire new transmission and after that is replaced the rear transaxle goes and needs replacement Toyota is not putting a recall on this but it’s a known issue. Owners are asking to have this put out as a recall by toy. All parts are on back order and takes several months before transmission can be repaired or replaced. This tells me there are hundreds if not thousands of Highlander’s having the same issue This is a Toyota problem and is related to building transmission in the factory..recall the older vehicles and do better in the factory

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