NHTSA Complaint #11666598 — 2021 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11666598 |
| Vehicle | 2021 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The vehicle (2021 Jeep Grand Cherokee) was on the road for about 90 minutes when the engine shut off for no reason at 65 mph in noon rush hour traffic. We were in the left lane and had to coast through 2 lanes of traffic and an exit approach while trying to avoid a deadly crash with high-speed traffic. There were no warning lights or alarms on in the car. The only message was that we needed to put the car in park to restart. We finally came to stop and waited a minute and restarted the engine and were able to make it home. I called the dealer, and the next appointment was 3 weeks out. I tried driving during a rainy day before the dealer appointment and the vehicle shut off 3 times in 3 blocks, so I returned home and waited for the appointment date. As of today, the dealer says there are no codes and in 2 test rides the car is running just fine. This is a huge safety issue and I hope that we can get help before anything happens again.
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